Yuval Presman
Bridging customers & tech teams in OTT/IPTV with deep integration expertise.
Full time
Hybrid/On-site
Technical Account Manager and Customer Success expert with over 10 years of experience across OTT/IPTV, B2B technical support, QA, system integration,...
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My Career Journey
1/6
Redge Technologies
Technical Account Manager / Technical Customer Success & Onboarding Consultant
Apr 2026 - Present | 4m
Serves as primary technical contact for Israeli media customers, bridging local needs to global teams. Supports onboarding, platform setup, and technical discovery across OTT/TVaaS platforms. Translates...
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Partner Communications
System Engineer - System Implementation & Integration Lead, Partner TV
Jan 2022 - Jan 2025 | 3y
Led engineering integration of SeaChange CMS for Partner TV. Managed back-end and client platform integrations, coordinated with technology partners, and bridged business and technical teams. Investigated...
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Partner Communications
Technology Project Manager / Android TV Set-Top-Box Specialist
Jan 2020 - Jan 2022 | 2y
Oversaw Android TV STB project, coordinating with development, QA, and operations. Owned firmware acceptance, defect tracking, release readiness, and feature/bug planning for delivery alignment.
Partner Communications
QA Software Tester - TV & Digital Platforms
Jan 2017 - Jan 2020 | 3y
Conducted manual testing for Android TV, iOS, web, and Apple TV platforms. Designed test plans including functional, regression, and API tests, and managed defect tracking and resolution processes.
Partner Communications
Knowledge Management Specialist - Technical & Service Processes
Jan 2015 - Jan 2017 | 2y
Created technical knowledge-base content, maintained support documentation, and enhanced process accuracy for support teams through stakeholder collaboration.
012Smile
Technical Support Team Leader / Senior Representative / Technical Support Representative
Jan 2009 - Jan 2015 | 6y
Led and developed technical support teams, delivered ISP and VoIP troubleshooting, and improved escalation processes through recurring scenario analysis.
Education
Peres Academic Center
Business Administration
2017
Tel Aviv-Yafo Academic College
Information Systems Management
2013
Certifications & Qualifications
Full Stack Test Automation Course
2019
Language(s) I speak
Hebrew
Fluent
English
Fluent
Russian
Intermediate