Detail-oriented KYC specialist excelling in AML, EDD, and compliance process improvement.
Barcelona, ES
Full time/Part time
Remote/Hybrid/On-site
Detail-oriented KYC Investigation Specialist with extensive experience in leading AML and EDD investigations, adept at assessing high-risk customers and...
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My Career Journey
1/5
Amazon
KYC Investigation Specialist
Mar 2024 - Present | 2y 2m
Barcelona, ES
Lead KYC, AML, and EDD investigations for new and existing customers using a risk-based approach. Assess high-risk customers across jurisdictions, ownership structures, source of funds, and transaction...
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Amazon
Seller Onboarding Associate
Mar 2022 - Mar 2024 | 2y
Barcelona, ES
Conducted onboarding and verification of Amazon sellers and merchants (low to high risk). Acted as primary interface through live video calls with sellers across MENA and ROW marketplaces. Ensured compliance...
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EOM Agency
Product Specialist
Jan 2022 - Mar 2022 | 2m
Barcelona, ES
Provided detailed product and service information to customers. Advised customers based on needs assessment and product suitability. Delivered a high-quality, customer-focused experience.
Promed Clinic
International Patient Coordinator
Sep 2019 - Aug 2020 | 11m
Istanbul, TR
Primary point of contact for international patients throughout the full treatment journey. Coordinated communication between patients and medical teams. Managed scheduling, inquiries, and aftercare coordination...
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Mahola
Information Agent (Receptionist)
Jul 2017 - Jul 2019 | 2y
Rabat, MA
Assist international passengers in a fast-paced, high-pressure airport environment. Provide guidance, information, and support to travelers, including VIP guests. Coordinate flight information using airport...
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Team Leadership
Collaboration
Microsoft Office
Delivery Focused
Results Focused
Customer Service
Most proud of (3/3)
1st
Being trusted as Quality POC
2nd
Handling complex high-risk investigations under pressure
3rd
Personal discipline through fitness
Fun fact about me
Fun fact: I’ve traveled to 25 countries so far, which has made me very adaptable and curious about different cultures.
My values
Customer Satisfaction
Teamwork
Adaptability
Leadership
Results-Oriented
Education
Faculty of Letters & Human Sciences
BA (Licence) in English Studies – Cultural Studies
2016
Faculty of Letters & Human Sciences
Diploma of General University Studies – English Studies
2015
Certifications & Qualifications
Certificates in Microsoft Office, Computer Science, and Adobe Photoshop