B.A. graduate in Information Systems & Business Administration with hands-on project management experience. Currently leading SEO projects as Project Manager for clients across the US and Canada, combining team leadership, cross-functional collaboration, and a proactive, adaptable approach. Previous roles include Operations Manager in hospitality and Customer Experience Specialist, emphasizing strong communication and process improvement. Motivated to keep growing in tech-driven project or product management roles, with a unique mix of technical, analytical, and client-facing strengths.

Manage SEO projects end-to-end for US and Canada-based clients, aligning cross-functional teams, owning timelines and deliverables, maintaining strong client relationships under pressure, and efficiently organizing work across multiple accounts using Monday.com.

Project Manager

Delivered onboarding and support for new clients, communicated to meet client needs, and tracked engagement using internal systems.

Customer Experience Specialist

Managed 20+ staff per shift, oversaw operations and inventory, improved efficiency through workflow and scheduling optimization, fostered team coordination.

Restaurant Operations Manager

Recognized as an Outstanding Athlete in a classified unit, trained in high-discipline environment, strengthened teamwork, adaptability, and composure.