Yelyzaveta Kisenko
Experienced IT Support Engineer skilled in team management and technical troubleshooting.
I am an enthusiastic and ambitious specialist with 4.5 years of experience in IT Support and Management roles. My recent roles include Senior Support Engineer...
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My Career Journey
1/6
DONNA STROUPE
Sales Representative
- Present | N/A
FlexifyAI Finance
Fraud & Compliance Manager
Nov 2025 - Jan 2026 | 2m
Investigated fraud cases, reviewed suspicious activity, and processed fraud alerts. Performed KYC and customer verification in line with compliance requirements. Supported process improvements to reduce...
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FlexifyAI Finance
Support Manager
Dec 2024 - Nov 2025 | 11m
Managed end-to-end customer support operations using CRM and Jira Service Desk. Handled API-related issues and coordinated with technical teams on incident resolution. Monitored and analyzed key support...
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Synchronous Health Inc (Inverita)
Senior Support Engineer
Feb 2023 - Nov 2023 | 9m
Pixellot Project (Ciklum)
Technical Support Engineer (L1&L2)
Aug 2022 - Feb 2023 | 6m
Thomas Cook Company
Service Desk Specialist
Jun 2020 - Oct 2021 | 1y 4m
Education
Ukranian Catholic University
Literature
2021
Certifications & Qualifications
Linux Administration and command line skills
2026
Jira Advanced Managing
2026
Basic SQL Understanding
2026
Beginning Project Management: Project Management Level 1
2026
Language(s) I speak
English
Fluent
Spanish
Intermediate
Ukrainian
Fluent
Russian
Fluent
Portuguese
Beginner