Certificate in Project Management

Operational Risk and Internal Audit professional with over 10 years of experience in the financial sector, including leading roles at Banamex, Banorte, and SURA México. Highly proficient in process evaluation, control design, regulatory compliance, and risk-based methodologies. Proven ability to lead cross-functional teams, standardize controls post-mergers, and improve risk identification and mitigation strategies. Successful track record working with audit teams and regulators, delivering operational efficiency and resilience. Motivated by challenges in risk management, aiming to further drive robust risk cultures in leading financial institutions.

Ensured operational risk framework alignment with regulatory standards, managed risk appetite metrics and action plans, standardized internal control policies, assessed control effectiveness, managed loss events and audits, coordinated regulatory interactions, and prepared executive reports for committees.

Operational Risk Manager

Coordinated identification and assessment of operational risks, developed and monitored group-level KRIs, implemented management frameworks for various risks, executed mitigation strategies, prepared regulatory reports, and followed up on audit observations.

Head of Operational Risk | Deputy Director

Developed and implemented risk policies and procedures, conducted reviews under the operational risk framework, managed incident reporting, implemented remediation plans, led SOX process audits, and generated reports for governance bodies.