I lead with innovation, precision, and a relentless drive for operational excellence.
México, Ciudad de México
Full time
Remote/Hybrid/On-site
I am a dynamic international operations leader with over 15 years of experience driving scalable growth in ecommerce and logistics across Latin America...
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My Career Journey
1/5
LEDEC Group
Regional Operations Director LATAM – ASIA
Jan 2023 - Present | 3y 4m
At LEDEC Group, I assumed full ownership of operations across LATAM and Asia, leading initiatives that reduced delivery errors by 80% through a 'Zero Shipping Errors' strategy and cut operational costs...
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OZON
Head of Operations Mexico
Jan 2022 - Jan 2023 | 1y
Mexico, MX
At OZON, I engineered and scaled a comprehensive logistics network in Mexico from the ground up. I defined robust SLAs achieving over 95% service consistency and built efficient last-mile delivery and...
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Linio
International Operations Director
Jan 2019 - Jan 2022 | 3y
At Linio, I directed cross-regional teams of over 100 professionals across the USA, Asia, and LATAM to enhance operational performance. By integrating advanced WMS and CRM systems, I reduced delivery errors...
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Hawkers
LATAM Operation Director
Jan 2017 - Jan 2019 | 2y
At Hawkers, I managed end-to-end operations across LATAM for ecommerce and logistics. I reengineered delivery, returns, and quality control processes during high-volume sales campaigns such as Hot Sale...
At Telefónica Movistar, Izisa & Distrimovil, and Walmart, I led over 100 team members to optimize national customer service and fulfillment operations. I managed 3PL networks and orchestrated major sales...
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Team Leadership and Development
Strategic Thinking
Collaboration
Most proud of (3/3)
1st
Implemented Zero Shipping Errors strategy that cut delivery errors by 80% at LEDEC Group.
2nd
Launched LEDEC United program saving 35% in costs while driving 200% business volume growth.
3rd
Reengineered processes and roles to support scalable global operations.
Career Highlights
1/1
BEST FASHION ECOMMERCE AWARD
REDESIGNING OPERATIONS IN AN STARTUP
Mexico City, MX, 2019
Redesigned LATAM operational frameworks at Hawkers to scale revenue from $4M to $13M, achieving...
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Fun fact about me
I'm an sport billy who played basketball for my national country for more than 20 years, love to travel and my dogs and wife
My values
Efficiency
Innovation
Leadership
Continuous Learning
Team Empowerment
Education
Universidad del Valle de México
International Business Administration
Ongoing
UNIR
Operations, Logistics and Transportation
Ongoing
Walden University
Business Administration
Ongoing
Certifications & Qualifications
Internet Thinking: Online Sales, Development, and Marketing Strategies
CENTRO2026
Certificate in Digital Communications and Social Media