Driving risk management and fraud prevention excellence across Latin America.
Full time
Hybrid
Senior Risk Manager with 16+ years' experience in financial risk management and fraud prevention across Latin America. Successfully led risk, operations,...
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My Career Journey
1/6
Independent
Fraud Prevention Consultant
Jan 2024 - Present | 2y 6m
Cdmx, MX
Designed and implemented fraud prevention strategies focusing on facial biometrics and origination security, reducing identity theft risks. Developed policies and controls for chargeback management aligned...
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Totalplay
Senior Risk Manager
Jan 2022 - Jan 2024 | 2y
Cdmx, MX
Managed reconciliations and chargebacks for walmart.com, sams.com, and superama.com. Implemented transaction validation tools and optimized monitoring processes. Oversaw compensation, adjustments, and...
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ABC Capital | Uala
Fraud Prevention Leader
Jan 2021 - Jan 2022 | 1y
Cdmx, MX
Citibanamex
Operations Manager
Jan 2019 - Jan 2021 | 2y
Cdmx, MX
Established the Expert Unit for handling priority clients, improving resolution times by 30%. Introduced Conditional Credit in claims processes, optimizing operational flows. Received audits by KPMG, BANXICO,...
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Walmart
Assistant Manager, Payment and Chargeback Prevention
Jan 2017 - Jan 2019 | 2y
Cdmx, MX
Banco Multiva
Fraud Prevention Specialist
Jan 2013 - Jan 2017 | 4y
Cdmx, MX
Led the Fraud Prevention department for Mexico, Colombia, and Argentina, implementing market-specific strategies. Developed mitigation plans for acquiring products, reducing incidents by 25%. Represented...
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Innovation
Coordinating
Knowledge Transfer
Results Focused
Calendaring
Agenda (Meeting)
Assertiveness
Goal-Oriented
Collaboration
Most proud of (2/3)
1st
Led Fraud Prevention for Mexico, Colombia and Argentina at Banco Multiva, reducing fraud incidents by 25%.
2nd
Implemented a risk-based dispute resolution process across Mexico, Colombia and Argentina at Uala, navigating regulation with expert teams.
Career Highlights
1/1
At Uala — led rollout of dispute process for Mexico, Colombia and Argentina
Built cross‑border dispute resolution across 3 Latin markets
MEXICO, 2020
In my first fintech role at Uala I implemented the dispute resolution process across Mexico,...