Accomplished Customer Success & Account Manager with a B.A. in Psychology and extensive experience in managing full client lifecycles, generating over 1.4M NIS in revenue, and fostering deep client relationships across B2B, B2C, and B2G accounts. Skilled in onboarding, training, and building value-driven partnerships. Proven ability to bridge product and client needs, translating feedback into business and product improvements. Motivated by growth, innovation, and long-term client retention, seeking to leverage strategic account management and analytical skills for continuous business impact.

Generated over 1.4M NIS in expansion revenue through proactive upsells, cross-sells, and feature adoption across B2B, B2C, and G2B accounts. Led onboarding and training to accelerate product adoption. Managed customer relationships and technical support to maximize account health and minimize churn. Partnered with Product and R&D teams to deliver feature optimizations based on client feedback.

Customer Success & Account Manager

Managed end-to-end recruitment lifecycles and pipeline development for corporate and technology positions.

Technical Recruiter

Managed high-touch client relations, onboarding, and service coordination for premium legal clients, ensuring maximum satisfaction.

Client Relations Coordinator

Managed candidate screening and simulator training at the Flight Academy, demonstrating professionalism and independent operation.