Roberto H. Zárate Orozco
Multicultural customer service and sales expert with a passion for travel and languages.
Mexico City, MX
Full time
Hybrid/Remote
Customer service, sales, and executive support professional with a proven track record in the aviation and tourism industries. Experienced in fast-paced,...
Show more
My Career Journey
1/6
American Airlines
Customer Service Representative (Reservations)
Jan 2025 - Jul 2025 | 6m
Miguel Hidalgo, MX
Hair by Daniel
Sales, Customer Service, and Stylist Assistant
Jan 2022 - Feb 2024 | 2y 1m
Greensboro, US
Welcoming clients, making them feel at home, and offering beverages and snacks. Demonstrating products to customers. Offering additional products and services. Selling products and services. Promoting...
Show more
Mr. Phillip Roark
Personal Assistant
Feb 2021 - Nov 2021 | 9m
Los Cabos, MX
Handling phone calls and emails, and receiving visitors. Assisting with all professional tasks. Keeping the workspace organized.
Aeroméxico
Passenger Service Representative
Sep 2017 - Dec 2019 | 2y 3m
Mexico City, MX
Assisting passengers with luggage check-in, boarding, and disembarking. Supervising the correct boarding and disembarkation of passengers. Attending to passengers' needs and requests. Responding promptly...
Show more
Viva Aerobus
Flight Attendant
Jan 2016 - Dec 2016 | 11m
Monterrey, MX
Customer service. Negotiation. Prospecting.
EMPROTHUR
Front desk
Mar 2013 - Mar 2015 | 2y
La Paz, MX
Receptiveness. Professionalism and responsibility. Teamwork. Initiative. Excellent communication skills. Interpersonal skills. Proactivity. Time management. Report writing.
Customer Service
English Language
Written English
Team Oriented
Active Listening
Active Learning
Problem Solving
Empathy
Goal-Oriented
Calmness Under Pressure
Professionalism
Sales
Education
Autonomous University of Baja California Sur
Foreign Languages : Languages
2014
Language(s) I speak
English
Fluent
German
Beginner
Spanish
Fluent