Pedro Gonçalves
Driving SaaS delivery and AI-driven innovation for global engineering teams.
Porto, PT
Full time/Part time/Project based
Remote
Technical product and engineering leader with 20+ years’ experience in software engineering and SaaS delivery. Proven expertise leading distributed teams,...
Show more
My Career Journey
1/7
Gaming Innovation Group (GiG)
Head of Engineering, iGaming Platform
Jun 2024 - Present | 2y 4m
Remote, PT
Led engineering for Alira platform, driving a major reliability turnaround that improved service availability and reduced MTTR. Transformed delivery processes using Kanban, drove strategic AI capability...
Show more
Technical Product & Engineering Consulting, Cloud, SaaS & Applied AI
Consultant
Mar 2020 - Present | 6y 7m
Remote, PT
Improved roadmap predictability and revenue growth for EdTech platforms, supported international school AI transformation, and modernized property management infrastructure involving cloud migration and...
Show more
Farfetch
Engineering Manager, Fashiontech
Jul 2019 - Mar 2020 | 8m
Porto, PT
Led 30+ engineers, delivering technical direction and leadership. Oversaw improvements in design systems, CI/CD, product discovery, and SEO. Fostered team growth and enabled technical and delivery exc...
Show more
Evenito
Chief Technology Officer, EventTech
Aug 2018 - Jun 2019 | 10m
Zürich, CH
Built MVP for SaaS event management platform, recruited and led distributed teams, and enhanced technology, process, and platform quality for rapid startup growth.
Avaloq
Engineering Manager, Fintech
Jul 2014 - Jul 2018 | 4y
Zürich, CH
Led distributed 20+ team to deliver large-scale web banking product, improved quality and productivity, and managed high-frequency releases in a complex SaaS environment.
Sunrise Communications
Senior Software Engineer & Project Lead CRM, Telco
Jan 2007 - Dec 2013 | 6y 11m
Zürich, CH
Contributed to 50+ CRM and service management projects; led technical teams for product catalogue and order fulfilment solutions in Switzerland’s telecom sector.
CERN – European Organisation for Nuclear Research
Software Engineer, Networking
Nov 2005 - Jan 2007 | 1y 2m
Geneva, CH
Developed and released network security and resource management services for the largest particle physics laboratory in the world.
Strategic Thinking
Decision Making
Collaboration
Leadership
Coaching
Confident Communicator
Analytical Thinking
Complex Problem Solving
Delegation Skills
Most proud of (2/3)
1st
Led engineering for Alira platform; drove reliability turnaround, raising availability and cutting MTTR while restoring trust post-acquisition
2nd
Built MVP for a SaaS event-management platform, led distributed teams and improved tech/process quality for rapid startup growth
Career Highlights
1/2
Engineering Lead, Alira platform — reliability & delivery turnaround
Restored platform reliability and delivery momentum
Valletta, MT, 2026
In my role as engineering lead for the Alira platform I led a post-acquisition reliability turnaround,...
Show more
Technical leader at GiG and Avaloq — team enablement & alignment
Shifted leadership to unlock team ownership and growth
Switzerland, 2026
In leadership roles at GiG and Avaloq I moved from solving problems myself to enabling teams:...
Show more
My values
Leadership
Team Empowerment
Open Communication
Accountability
Problem Solving
Education
University of Porto, Faculty of Engineering
Master of Science in Software Engineering
Ongoing
ThePower Business School
Master of Business Administration (MBA)
Ongoing
Certifications & Qualifications
Artificial Intelligence Program Certification
European IT Certification Institute2023
Professional Scrum Master Certification
Scrum.org2017
Language(s) I speak
Portuguese
Fluent
English
Fluent
Spanish
Intermediate
French
Intermediate
German
Beginner