As a product designer on the back‑office pricing team, I joined a project that had no clear route to solve a critical pricing problem. I led discovery to define a pragmatic approach, turned design concepts into interactive prototypes, and worked with stakeholders to align usability improvements with commercial goals. The delivered solution made the tool significantly more usable, shifted development toward outcome‑focused work, and helped the team adopt UX practices that prioritize business impact.

Product Designer — back‑office pricing team

Revamped back‑office pricing tool to drive business value

Defined and led the strategy to solve a back-office pricing tool problem where no approach existed, establishing a clear route to delivery

Turned designs into product improvements that advanced user outcomes and business goals, and taught teams the value of usability