Patrycja Hubl-Lis
13 years' IT experience bridging sales, product, and customer success teams.
Warsaw, PL
Full time
Remote
Accomplished Product Manager and Customer Success Leader with 13 years of experience across major SaaS and IT companies such as IBM, Nordcloud, and SoftwareONE....
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My Career Journey
1/11
Kobido Rituals
Co-Owner
Dec 2023 - Present | 2y 9m
IBM
Product Manager IT Automation Product / GTM Manager – Observability Portfolio – IBM Turbonomic
Nov 2023 - Present | 2y 10m
Oversaw go-to-market strategy for observability product portfolio. Managed cross-functional teams across marketing, sales, and operations. Maintained AWS and Azure Marketplace listings, updated licensing...
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Private
Tennis Coach
Jan 2006 - Present | 20y 8m
Nordcloud an IBM Company
Customer Engagement Lead Manager
Mar 2022 - Nov 2023 | 1y 8m
Led Product Support and Customer Success Teams for IBM Multicloud Accelerator. Developed processes, aligned product roadmap with stakeholders, implemented customer onboarding and success strategies, and...
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SoftwareONE
Customer Success Manager
Apr 2020 - Mar 2022 | 1y 11m
Provided sales support and customer onboarding for PyraCloud platform. Delivered technical training, recommendations for optimizations, and managed customer relations, focusing on renewals, upselling,...
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Detektywi.pl
Private Investigator
Jan 2019 - Dec 2021 | 2y 11m
SoftwareONE
Senior Account Manager Software & Cloud Technology Solutions Sales
Nov 2019 - Apr 2020 | 5m
Acquired and managed client relationships, researched new market trends and clients, focused on sales of Microsoft and other vendors' IT solutions, particularly in the public sector.
CQURE Inc.
Senior Partner Account Manager
Jan 2019 - Nov 2019 | 10m
Managed cybersecurity training teams, developed partner relationships, led global sales of IT training and workshops, and planned and executed OSINT project initiatives.
CQURE Inc.
Partner Account Manager
Jan 2017 - Jan 2019 | 2y
Acquired and managed business partner and customer relationships, led business development and IT Security Services sales.
Asseco Poland S.A.
Partner Relationship Specialist
Feb 2011 - Jan 2017 | 5y 11m
Developed client relationships, managed investments and communicated tailored IT product solutions to clients.
Asseco Data Systems S.A.
Partner Relationship Specialist
Jul 2016 - Jan 2017 | 6m
Maintained and built client partnerships, coordinated certifications and specializations, drove client engagement and service value.
Collaboration
Teamwork
Communications
Discussion Facilitation
Customer Service
Concision
Diplomacy
Advocacy
Most proud of (2/3)
1st
Led successful launch of a new feature, creating marketing materials and delivering seller enablement sessions that drove strong adoption.
2nd
Created concise sales messaging and a prospecting guide that clarified challenges, solutions, use cases, and objection handling.
Career Highlights
1/1
Led GTM enablement and marketing materials
Launched feature and drove seller adoption
WarsawW,
In my role I led the launch of a new product feature by creating the go-to-market marketing materials...
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My values
Customer-Centricity
Collaboration
Teamwork
Education
University of Amsterdam
European Communication Studies
2008
Loyola Marymount University
Bachelor of Liberal Arts in Sociology (History Minor)
2006
Certifications & Qualifications
FinOps Certified Practitioner
2026
OSINT – Ethical Hacking
Udemy2026
Private Investigator License #0003866
2016
Language(s) I speak
English
Fluent
Polish
Fluent