Membership

Senior banking operations professional with over six years of experience in branch operations, internal controls, and regulatory compliance. Currently serving as Compliance Manager at DebtRecuva Technology Limited, focusing on AML/CFT frameworks, KYC, and audit management. Previously managed vault operations and risk management at Stanbic IBTC Bank and handled cash operations at Zenith Bank. Recognized for maintaining zero-discrepancy performance, ensuring regulatory compliance, and leading high-performing teams. Motivated by continuous process improvement and committed to strengthening internal control environments in high-volume banking operations.

Led the development and implementation of compliance frameworks, ensuring adherence to debt collection, consumer protection, and financial services regulations. Designed and enforced compliance policies and internal controls. Developed compliance monitoring and audit programs, coordinated regulatory examinations, and managed remediation of findings. Conducted compliance risk assessments and implemented corrective actions. Oversaw regulatory reporting, complaint handling, and integrated compliance into product and technology workflows. Delivered targeted compliance training and fostered a culture of accountability.

Compliance Manager

Managed vault operations and ATM loading, ensuring optimal cash availability and adherence to sorting standards. Facilitated timely transfers, contributing to improvements in Net Interest Revenue and Customer Experience ratings. Ensured 100% compliance with AML, CFT, and CPF frameworks, securing positive audit ratings. Conducted Customer Due Diligence and Enhanced Due Diligence. Managed branch ambience and resolved complex customer escalations, improving Net Promoter Scores.

Asset Custodian

Executed high-volume daily cash operations with consistent balancing accuracy. Conducted end-of-day settlement and reconciliation with zero discrepancies. Processed transactions in compliance with SAR/STR frameworks and reported suspicious activities. Assisted in managing a team of five tellers, coordinated schedules, and distributed workload. Maintained dual control protocols for high-value transactions and vault management.