Directed strategic account management and onboarding for 30+ VIP/enterprise clients and a portfolio of 200+ international accounts, accelerating product adoption and time-to-value. Designed automated client...

Managed end-to-end technical onboarding, API/inventory configuration, and system integrations for tier-1 hospitality accounts. Automated inbound ticket triage, managed technical escalations, introduced...

Managed operational workflows and financial engagements for high-value enterprise accounts, coordinated billing and SLA adherence, and reported across global offices. Served as escalation lead for disputes...

Delivered competitive market analysis, built automated dashboards in Power BI, and coordinated sales pipeline visibility for LATAM leadership. Managed marketing strategy, logistics, and executive agendas...

Managed and optimized digital campaign operations for 90+ B2B companies in Latin America and Europe, driving ROI through SEM strategies. Provided consulting on segmentation, budget allocation, and technical...