Increased onboarding completion by ~40% through experimentation, behavioral analysis, and optimization of activation journeys. Leveraged user behavior insights to improve conversion and engagement across...

Led end-to-end delivery of mission-critical systems in high-stakes environments by translating operational requirements into reliable product logic and workflows.

Owned product experience for conversational AI assistant, including designing AI behavior, conversation flows, guardrails, and escalation logic. Drove adoption and improved interaction quality through...

Owned full product development for customer-facing products, designing subscription flows and re-engagement experiences which reduced churn from 70% to 64%, increased ARPU by 12%, and drove measurable...

Built end-to-end workflows for invoicing, payments, reconciliation, and transaction management in regulated environments. Defined MVP, integration points, and dependencies across teams. Launched financial...