Oded Rozenhaft
Driving growth and retention through strategic account management and innovation
Full time
On-site/Hybrid
Enterprise Account Manager with over 10 years of experience in client-facing organizations across local and international markets. Expertise includes enterprise...
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My Career Journey
1/3
CoinBridge (Nayax)
Head of Operations & Customer Success
Jan 2022 - Jan 2025 | 3y
Herzliya, IL
Managed 7 high-value enterprise accounts in Israel, Europe, and US, ensuring 100% retention. Led day-to-day customer success delivery, onboarding, nurturing, and technical support. Integrated AI-driven...
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Local Electronics Retailer (The Stereo Shop)
Retail & E-commerce Manager
Jan 2016 - Jan 2022 | 6y
Haifa, IL
Grew B2B and B2C revenue by 74% in 18 months with a new account management strategy. Established Israel's biggest e-commerce platform in the field, growing online revenue by 80% and web traffic by 120%....
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Yes Telecommunications
Head of Operations and Service Delivery - National Tech Support Centers
Jan 2008 - Jan 2015 | 7y
Progressed from technical rep to team manager, ultimately leading a 180-person national support center with an 8M Shekel budget. Established company’s first VOD service center. Improved First Contact Resolution...
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