Business intelligence analyst

Information security

Risk and fraud prevention

Business continuity management

Advanced anti money laundering

Operations Specialist with over 4 years of experience in operations, sales administration, and customer service across financial services, logistics, and retail. At Al Ansari Financial Services, managed cross-border payment operations, compliance, and digital product support. At YAFCO Ply and Boards, handled sales order processing, logistics coordination, and client communication. Strong in process efficiency, compliance, and customer satisfaction. Motivated by continuous improvement and delivering high-quality service, aiming to further develop expertise in operational excellence and compliance management.

Managed sales order processing, coordinated with production and dispatch teams, handled customer communication, coordinated logistics, supported finance in invoice generation and payment follow-ups, ensured compliance with company policies, prepared sales performance reports, assisted in client onboarding, and streamlined order fulfillment.

Sales Admin

Provided product and API support for digital financial services, managed cross-border payment operations for 23 countries, ensured compliance with UAE Central Bank regulations, conducted due diligence and risk assessments, handled backend financial operations, acted as liaison between departments, participated in regulatory audits, led service improvement initiatives, and tracked KPIs to ensure high service quality.