Milana Shurany
Driving client success & revenue growth through strategic account management.
Tel Aviv-Yafo, IL
Full time
Hybrid
Accomplished Account Manager with 10+ years in B2B client management, specializing in revenue growth and customer success. Demonstrated success at STR...
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My Career Journey
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1/7
Maternity Leave
Maternity Leave
Dec 2025 - Jul 2026 | 7m
Oranit, IL
STR
Senior Account Manager
Jan 2022 - Dec 2025 | 3y 11m
Promoted to Senior Account Manager for high client retention and account growth. Managed 20 strategic accounts across US, Canada, and Europe, overseeing $2.1M in revenue. Owned client relationships and...
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STR
Account Manager
Jan 2019 - Jan 2022 | 3y
Managed key enterprise accounts, conducted tailored solution presentations, and led quarterly business reviews. Built trusted relationships with senior stakeholders and partnered with the CEO on customer...
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Nx
Market & Client Insights Analyst
Jan 2015 - Jan 2019 | 4y
Conducted financial market research, monitored macroeconomic trends, and evaluated securities and indices. Provided actionable insights for strategic decisions and investment recommendations. Built consultative...
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Phoenix
Sales Manager
Jan 2014 - Jan 2015 | 1y
Managed and expanded client portfolio, driving customer satisfaction and growth. Established long-term relationships with a consultative approach and consistently achieved revenue KPIs.
HOT
Technician Management
Jan 2013 - Jan 2014 | 1y
Managed technical teams for efficient operations and high-quality service delivery.
Self-Employed
Translator & Writer
Jan 2010 - Jan 2012 | 2y
Provided professional writing and translation services in English, Hebrew, and Russian for international clients.
Prioritization
Active Listening
Collaboration
Customer Service
Questioning Skills
Results Focused
Time Management
Decision Making
Most proud of (2/3)
1st
Secured promotion to Senior Account Manager after driving high retention and growth across 20 strategic accounts ($2.1M revenue).
2nd
Rescued a churn-risk client by creating a clear step-by-step product walkthrough, turning confusion into continued adoption.
Career Highlights
1/1
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Account Manager — prevented churn through tailored education
Rescued at‑risk client by simplifying onboarding
Israel,
A strategic client was at risk of churning because they found the product too complicated. I...
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My values
Customer-Centricity
Customer Satisfaction
Collaboration
Communication
Results-Oriented
Education
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Darski College
Accounting Diploma
Ongoing
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The Open University of Israel
Management & Economics
Ongoing
Language(s) I speak
English
Fluent
Hebrew
Fluent
Russian
Fluent