Driving enterprise customer growth and retention through strategic account leadership.
Tel Aviv-Yafo, IL
Full time
Hybrid
Results-driven senior Customer Success and Enterprise Account Management professional with over 15 years' experience supporting high-value global clients...
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My Career Journey
1/4
Goldfinger Communications
Senior Account Manager & Customer Success Lead
Jan 2021 - Present | 5y 5m
Managed a high-value portfolio of global and local market leaders, eliminating account risks and maintaining exceptionally high satisfaction. Drove business reviews, executive engagement, and value realization....
Managed day-to-day relationships and onboarding for global tech, SaaS, and cybersecurity portfolios. Fostered strong product adoption and translated technical infrastructure into business value. Created...
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Fleisher Communications
Vice President, International Accounts & Client Success
Jan 2016 - Jan 2019 | 3y
Led strategic account management for an elite EMEA portfolio, designed scalable engagement models, and managed major client escalations and risk-mitigation plans across global corporate headquarters.
Directed account health and strategic alignment for global brands. Built trusted executive relationships and streamlined solutions for technical and commercial barriers.
Calmness Under Pressure
Communications
Creativity
Relationship Building
Challenge Driven
Analytical Thinking
Active Listening
Trustworthiness
My values
Creativity
Open Communication
Empathy
Perseverance
Customer-Centricity
Education
The Open University of Israel
Social Sciences (Focus on Communications & Sociology)