As a dedicated professional with a strong background in customer service, compliance, and AML analysis, I bring expertise in regulatory adherence and risk mitigation. My recent roles at Mobinc Group and Aniksi Limited in Malta have honed my skills in compliance operations, customer document verification, and delivering exceptional service. I am motivated by the opportunity to enhance operations, support organizational missions, and foster positive client experiences. My multilingual abilities and commitment to excellence position me as a valuable asset for teams focused on compliance and customer satisfaction.

Identified and mitigated risks, analyzed operations for non-compliance, proposed corrective solutions, verified customer documents for AML prevention, reported compliance status and risks to management, processed withdrawal payments.

Compliance Officer and AML Analyst

Managed chats and emails, provided information on deposits, withdrawals, and payment methods, reviewed and forwarded player documents, handled bonuses, responded to customer inquiries professionally, translated marketing texts into Spanish.