Marco Antonio Rojas Reyes
Driving engagement and growth through strategic content and community management.
Content Strategist and Community Manager with over 6 years of agency experience managing communities, developing storytelling and copy for 360 campaigns,...
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My Career Journey
1/4
Tierra de Ideas (TDI)
Content Manager
Jun 2025 - Present | 11m
Ciudad de México, MX
Developed and executed content strategies per brand with a business objective focus. Wrote and optimized copy for Meta and LinkedIn, ensuring consistent brand voice. Conceptualized campaigns and coordinated...
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Findasense México
CX Engagement Specialist (Social Media Manager)
Mar 2019 - Nov 2024 | 5y 8m
Ciudad de México, MX
Managed digital communities for a multi-brand portfolio with a focus on engagement and conversation. Implemented digital strategies and monitored key metrics. Provided real-time coverage for major events,...
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Privalia México
Customer Experience Specialist (Social Media Support)
Jan 2015 - Dec 2018 | 3y 11m
Ciudad de México, MX
Handled and resolved order-related issues on digital channels, focusing on satisfaction and retention. Supported multichannel campaigns and coordinated with creative/marketing teams for message consis...
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Sección Amarilla
Community Manager | Customer Experience Specialist
Jan 2012 - Nov 2014 | 2y 10m
Ciudad de México, MX
Managed social media and supported digital transition to modernize online presence. Provided customer service and resolved issues, improving response times. Achieved +30% interaction on social media and...
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