Experienced Solution Architect and Project Manager with a proven track record in leading the technical implementation of SaaS-based pricing solutions. Demonstrated ability in system integration, project delivery, and post-launch support, acting as a liaison between clients and technical teams. Most recently led full lifecycle technical management and customization at Quicklizard, and provided advanced technical support for complex platform issues. Strong in stakeholder communication, cross-team leadership, and troubleshooting. Motivated by continuous improvement and delivering optimized, reliable solutions. Aspiring to drive value in innovative technology environments.

Supported students in Java programming and algorithms.

Teacher Assistant

Drove full technical management and A-Z implementation of customized pricing optimization solutions, encompassing project scoping, system integration, deployment, training, and ongoing solution refinement.

Solution Architect

Provided advanced support for complex escalations, resolved system, integration, and configuration issues, closely collaborated with product, development, and QA teams, served as technical point of contact for critical customer cases, and ensured timely resolution and transparent communication.

Technical Support Engineer T3

Proactively monitored global infrastructure, identified and resolved anomalies, managed incidents and troubleshooting, collaborated with engineering teams to analyze log data and drive platform reliability and scalability improvements.