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Magauta Mdhuli
Detail-oriented compliance professional skilled in KYC, payments, and workflow management.
Johannesburg, ZA
Full time
Remote
Junior Compliance Officer with six years of experience in the international online gambling industry, specializing in workflow management, KYC/KYB processes,...
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My Career Journey
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1/6
Independent Contractor
Appointment Setter
Sep 2025 - Jan 2026 | 4m
Contacted potential clients via warm calling, email, and SMS. Qualified prospects based on their needs and scheduled appointments between qualified prospects and medical professionals. Maintained accurate...
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Gold Media Lab
Junior Compliance Officer
Dec 2022 - Apr 2025 | 2y 4m
Johannesburg, ZA
Spearheaded project initiatives for SaaS Deposit and Withdrawal payment processors integration. Managed workflow using MS Planner/Suite, Webex, and Dropbox. Reviewed KYC/KYB documentation and contracts...
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Gold Media Lab
Second in Charge – Finance: Payment Operations Team
Mar 2021 - Dec 2022 | 1y 9m
Johannesburg, ZA
Coordinated daily finance team operations, ensuring task completion and adherence to payment processor standards. Reviewed team members' work, facilitated communication between management and staff, delivered...
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Gold Media Lab
Finance: Payment Operations Agent
Mar 2020 - Mar 2021 | 1y
Johannesburg, ZA
Processed manual payments for customer withdrawals using various methods. Liaised between APM processors and customers. Conducted KYC verification and facilitated communication between call center and...
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Gold Media Lab
Call Center Representative
May 2019 - Mar 2020 | 10m
Johannesburg, ZA
Addressed customer inquiries, implemented retention strategies, processed KYC documentation, conducted outbound calls, resolved technical issues, and promoted loyalty programs.
Previous experience
Previous experience
Jan 2008 - May 2019 | 11y 4m
Instore promotions, hospitality (hostess, waitress, bartender), retail assistant, online English teacher, NGO administrative assistant.
Education
University of the Witwatersrand
BA Law
2025
Lyttelton Manor High School
National Senior Certificate
2011
Certifications & Qualifications
Microsoft Excel Training – Advanced
LGIT Smart Solutions2025
Language(s) I speak
English
Fluent