Pragmatic iGaming operations leader driving efficiency, compliance, and cross-functional excellence.
San Ġwann, MT
Full time
On-site/Hybrid
Senior operations leader with nine years of iGaming experience across AML, Responsible Gambling, Fraud, and Payments. Led multi-jurisdictional teams at...
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My Career Journey
1/14
Professional Sabbatical
Professional Sabbatical
Sep 2025 - Present | 8m
San Gwann, MT
Following redundancy, took a short break including travel. Subsequently completed CAMS (ACAMS) while exploring senior leadership opportunities across AML and Risk, Fraud & Payments Operations.
Kindred Group / FDJ United
Head of Player Risk (AML & RG Operations)
Oct 2023 - Aug 2025 | 1y 10m
Led the Player Risk function overseeing 120+ FTE through three Operations Managers and ten specialist teams covering AML and RG operations across multiple jurisdictions. Integrated AML and RG operations...
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Kindred Group
Player Risk Operations Manager (AML & RG Operations)
Jan 2023 - Oct 2023 | 9m
Managed five Player Risk teams responsible for AML, RG, and Affordability assessments during organizational transition. Introduced productivity and quality targets, implemented SLAs, built a first-line...
Led Fraud & Payments operations across multiple teams (~45 FTEs), covering payments, product abuse, fraud prevention, and disputes. Increased efficiency by optimizing rules and processes, achieved >98%...
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Kindred Group
Funds Security Team Manager (Fraud & Payments)
Jan 2018 - May 2021 | 3y 4m
Improved team efficiency through process optimization and system enhancements. Oversaw fraud and account security investigations, improved customer experience by increasing automated withdrawal approvals,...
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Kindred Group
Funds Security Analyst (Fraud & Payments)
Nov 2016 - Dec 2017 | 1y 1m
Processed customer withdrawals, managed chargebacks and payment disputes, reviewed higher-risk customers, and investigated account integrity and misuse issues.
Dune
Cruise Director
Jan 2014 - Jan 2016 | 2y
Euro Divers
Dive Centre Manager
Jan 2012 - Jan 2013 | 1y
Euro Divers
Staff Instructor
Jan 2012 - Jan 2012 | 0m
Euro Divers
Assistant Manager
Jan 2012 - Jan 2012 | 0m
Angsana/Banyan Tree Hotels
Dive Instructor
Jan 2009 - Jan 2011 | 2y
Theartemis Palace
Food & Beverage Manager
Jan 2008 - Jan 2009 | 1y
Marriott Hotel
Catering Sales Manager
Jan 2006 - Dec 2006 | 11m
Grand Resort Lagonissi
Event Coordinator
Jan 2003 - Jan 2006 | 3y
Education
Alpine Centre - Swiss School for Hotel & Tourism Management Studies
Hotel Management Diploma
Ongoing
Lycée Franco-Hellenique d’Athènes
High School Diploma with Proficiency in the French Language
Ongoing
Bournemouth University
International Hospitality & Tourism Management
Ongoing
Certifications & Qualifications
Certified Anti-Money Laundering Specialist (CAMS)
ACAMS2026
ICA Specialist Certificate - Money Laundering Risk in New Technology
ICA2020
ICA International Advanced Certificate in Anti Money Laundering
ICA2018
Human Factors Skills – Human in the System
UK2016
Certificate of Excellence
Professional Association of Diving Instructors2011
Certificate of Excellence
Professional Association of Diving Instructors2011
Award for Academic Excellence
Alpine Centre Swiss School for Hotel & Tourism Management Studies2004
Award of Quality Champion
Alpine Centre Swiss School for Hotel & Tourism Management Studies2002