Transforming customers into advocates through data-driven onboarding & engagement.
Full time
Hybrid/Remote
Customer Success Manager with extensive experience building and scaling customer success functions in SaaS companies. Most recently led Customer Success...
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My Career Journey
1/4
Dynamo
Founding Customer Success Manager
Aug 2022 - Mar 2026 | 3y 7m
Led Customer Success for 100+ active customers, managing onboarding, adoption, renewals, and expansion. Designed and delivered customized onboarding and trial programs for 200+ new users. Achieved a 90%...
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Ulpan Aviv
Hebrew Teacher
Feb 2020 - Aug 2022 | 2y 6m
Delivered one-on-one Hebrew lessons to international students via Zoom. Designed customized curricula for 60+ students. Developed educational materials to enhance learning. Guided students from beginner...
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AMAI organization (non-profit)
Leadership experience (Volunteer)
Aug 2011 - Jul 2022 | 10y 11m
Led teams in logistics, operations, marketing, and event management. Coordinated 40+ staff. Organized 20+ large events. Managed resources for high-quality experiences.
Kumba
Director of Operations and Customer Success
Oct 2018 - Jan 2020 | 1y 3m
Managed field operations and customer experience initiatives. Served as the main contact for 400+ customers. Gathered and analyzed feedback to improve delivery. Developed guidelines to streamline processes...
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Active Learning
Teaching
Problem Solving
Analytical Thinking
Collaboration
Accountability
Self-Sufficiency
Consultative Approaches
Career Highlights
1/1
Founding Customer Success Manager, Dynamo (2022–2026)
Built Customer Success for 100+ active customers
Israel,
Since 2022, as Founding Customer Success Manager at Dynamo, I led onboarding, adoption, renewals...