Sportsbook operations professional with experience in event creation, scheduling, bet settlement, and feed monitoring. Recent roles include Technical & Planning Support at QTech Games and administrative positions at Monteverde Ready Mix and City Council. Strong regulatory knowledge across UK, Spanish, and Eastern European markets. Finance graduate with a passion for sports, data-driven decision making, and a commitment to operational excellence. Motivated by continuous improvement and delivering high-quality support in dynamic environments.

Handled event creation and live scheduling for international operators, ensuring compliance with regulations and SLAs. Monitored real-time feed quality, selecting optimal data feeds for in-play market accuracy and speed. Managed bet settlement and conflict resolution, including resettlements, voided bets, and trading discrepancies. Acted as shift liaison across sportsbook departments and documented processes to maintain operational standards.

Sportsbook Technical & Planning Support

Produced daily Excel reports, managed billing and inventory control under tight deadlines, demonstrating strong data accuracy and organizational skills.

Administrative Assistant

Managed high-volume records with strict procedural compliance, skills directly transferable to market monitoring.

Administrative Officer

Led sales team and managed merchandising strategy, driving revenue growth and commercial awareness.