I drive ethical governance and robust investigations with precision and unwavering commitment.
Lusaka, ZM
Full time
On-site
I am an investigations and compliance professional with over 11 years of diverse experience. I have advanced from foundational roles in banking and customer...
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My Career Journey
1/5
ZESCO Limited
Assistant Investigations Officer
Jan 2021 - Present | 5y 4m
Lusaka, ZM
At ZESCO Limited as an Assistant Investigations Officer, I lead complex investigations into fraud, corruption, and policy violations. I spearheaded a high-stakes procurement fraud investigation that identified...
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ZESCO Limited
Call Centre Agent
Jan 2015 - Jan 2021 | 6y
Lusaka, ZM
During my tenure as a Call Centre Agent at ZESCO, I delivered exceptional customer service and consistently exceeded performance benchmarks. This role sharpened my communication skills and reinforced my...
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Power Generation & Allied Workers Union of Zambia
Secretary
Jan 2018 - Jan 2021 | 3y
As Secretary at the Power Generation & Allied Workers Union of Zambia, I represented employee interests in disciplinary hearings and grievance processes. I developed and implemented effective dispute resolution...
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Power Generation & Allied Workers Union of Zambia
Vice Secretary
Jan 2016 - Jan 2018 | 2y
In my role as Vice Secretary, I supported comprehensive grievance handling, coordinated strategic meetings, and assisted in policy drafting to ensure labor law compliance. This experience enriched my skills...
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First Alliance Bank
Bank Clerk
Jan 2014 - Jan 2015 | 1y
Ndola, ZM
I served as a bank clerk at First Alliance Bank, where I managed a high volume of financial transactions with precision, ensured strict confidentiality, and maintained compliance with regulatory standards....
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Public Speaking
People Management
Program Management
Strategic Planning
Strategic Thinking
Administrative Functions
Investigation
Customer Service
Risk Mindset
Analytical thinking
Interviewing
Conflict resolution
Integrity
Most proud of (3/3)
1st
Investigated procurement fraud at ZESCO with forensic analysis.