José Manuel Iván Arce Roa
Fraud & AML leader driving compliance and efficient investigations in fintech and banking.
Mexico City, MX
Full time
On-site
Accomplished professional in Fraud, AML, and Compliance with over 8 years' experience across fintech, banking, financial services, and telecommunications....
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My Career Journey
1/9
Banco Plata
Sr. Investigations Coordinator
Jul 2024 - Present | 2y 3m
Lead complex internal and external fraud, AML, and operational risk investigations. Serve as escalation point and final reviewer for high-risk scenarios. Coordinate Fraud and AML specialists and performance...
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Banco Plata
Investigations Coordinator
Apr 2024 - Jul 2024 | 3m
Banco Plata
Investigations Expert
Jan 2024 - Apr 2024 | 3m
AT&T International
Asset Protection – Office of President Security & Anti-Fraud
Nov 2023 - Jan 2024 | 2m
AT&T International
Fraud Specialist – Security & Investigations
Dec 2022 - Nov 2023 | 11m
Conducted investigations involving fraud, misconduct, asset protection, and policy violations. Collected and analyzed evidence, documented findings, supported business leaders in preventive measures and...
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Turn Technologies
Professional Background Screener (KYC & Compliance)
Feb 2022 - Aug 2022 | 6m
Performed background screening, KYC validation, and document verification to reduce identity fraud. Reviewed applicant documentation and ensured regulatory compliance. Supported investigative reviews during...
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Crédito Real
Control Executive
Apr 2021 - Feb 2022 | 10m
Supervised KYC and credit analysis activities and coordinated insurance claim processes. Monitored controls and identified operational risks and improvement opportunities.
TelePerformance – Galileo
Fraud & Disputes Analyst
Aug 2020 - Nov 2020 | 3m
Managed disputes and chargebacks through the complete lifecycle.
American Express Bank Services
Fraud Analyst
Jul 2018 - Jul 2020 | 2y
Conducted fraud investigations, KYC reviews, dispute handling, and credit analysis within an Accertify-based fraud monitoring environment. Recognized as Top Performer in 2019 and 2020.
Education
Business Administration
Ongoing
Accountancy
Ongoing
Certifications & Qualifications
Fraud Investigation Methodology
ACFE2026
Anti-Money Laundering & Terrorism Financing (AML/FT)
ACFE2026
General Fraud Prevention Course
Mexican Banks Association (ABM)2026
Efficient Chargeback Processing
Mastercard Academy2026
Best Practices to Reduce Fraud and Improve Approvals for Issuers
Mastercard Academy2026
Best Practices for Compliance with Mastercard Mandates and Rules
Mastercard Academy2026
Google Data Analytics Professional Certificate (Excel, SQL, R)
Google2026
Google Cybersecurity Professional Certificate (Python, Linux, SIEM)
Google2026
Language(s) I speak
Spanish
Fluent
English
Intermediate