Business Intelligence & Data Analyst Certification

ALX Data Analytics Program

Project Management Certificate

Professional with over 2 years of experience in data analytics, commercial operations, and performance reporting. Recent roles at Chancen International include Operations Associate and Operations Intern, focusing on data consolidation, KPI tracking, and actionable insights for partnership management and customer journey optimization. Highly skilled in SQL, Excel, Power BI, and Tableau, with a strong commitment to data integrity and stakeholder reporting. Motivated by a passion for accuracy and continuous improvement, aiming to leverage analytical expertise to drive business success.

Consolidated and validated operational and commercial data for 300+ users, maintained performance dashboards, used SQL for data extraction and analysis, conducted cohort and funnel analysis, performed rigorous data checks, prepared commercial performance reports, supported A/B testing, and documented data definitions and reporting logic.

Operations Associate (Data & Commercial Insights)

Supported CRM data management for 200+ users, consolidated data for performance reviews, wrote SQL queries for analysis, identified engagement drop-offs leading to improved retention, maintained documentation, and provided ad-hoc analytical support.