Assisted in developing compliance policies and procedures, conducted environmental audits, performed compliance testing, investigated unethical behaviors, created reporting channels, monitored policy compliance,...

Maintained compliance policies, identified and mitigated compliance risks, provided staff training, conducted audits and risk assessments, performed mock surveys and investigations, and prepared anti-money...

Managed and collected outstanding amounts from non-performing loans, maintained loan ageing analysis, ensured compliance with credit policies, initiated demand letters, and reviewed credit files for documentation...

Answered customer inquiries, resolved problems, up-sold products and services, and reduced inactive and dormant accounts.