Javier Flores Cruz
I lead with data-driven passion with a human engagement, always thriving for excellence.
Chapultepec, MX
Full time
Hybrid
I am Javier Flores Cruz, a dedicated leader with a passion for driving team success through data-informed strategies and a commitment to continuous learning....
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My Career Journey
1/6
FOUNDEVER
Supervisor
Mar 2024 - Dec 2025 | 1y 9m
Chapultepec, MX
Led a team focused on meeting metrics and standards, communicated product updates, maintained direct client contact, and improved service using data analytics. Participated in the Talent+ program for operational...
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FOUNDEVER
Subject Matter Expert (SME)
Feb 2022 - Mar 2023 | 1y 1m
Tlanepantla, MX
Delivered training sessions to new employees and supported knowledge transfer within the team.
FOUNDEVER
Customer Service Agent
Oct 2022 - Feb 2023 | 4m
Tlanepantla, MX
Handled chats for banking clients, met quality and efficiency metrics, and provided English-language support.
SERVYRE
Construction Supervisor
Sep 2021 - Aug 2022 | 11m
Campeche, MX
Led multiple projects in various states, managed teams, and maintained quality standards for about 1 year
SERVYRE
Quality Inspector
Jun 2020 - Sep 2021 | 1y 3m
Campeche, MX
Ensured compliance with NOM and ISO 9000 standards on each project, promoted due to performance and company needs.
SERVYRE
Crew Leader (Trainee)
Mar 2020 - Jun 2020 | 3m
Santa Fe, MX
During my time as a Crew Leader, I learned that managing people goes beyond assigning tasks. It required developing strong communication, understanding different personalities, and building trust within...
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Coaching and Training
Communication
Change Management
Supportive Leadership
Most proud of (3/3)
1st
Spearheaded data-driven coaching with available Platforms, boosting KPI consistency.
2nd
Rapidly advanced from trainee to supervisor, excelling in multi-state project delivery.
3rd
Fused analytical insights with human coaching to transform team performance and service quality.
Career Highlights
1/1
Caring Leader
Award
Chapultepec, MX, 2025
I received positive feedback from my team and was nominated and winner of the award "Caring Leader"....
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Fun fact about me
I love exploring culinary traditions and often experiment with fusion recipes that mix my cultural heritage with global flavors.
Other fun facts about me, something people are often surprised to learn is how much I love pets and old rock music.
My values
Empathy
Quality
Team Empowerment
Education
UVM
Data Science Engineering
2029
IPN
Civil Engineering
2019
Harmon Hall
English
2019
Certifications & Qualifications
Philosophy (Greek Philosophy, Ethics, and Aesthetics)
MindShop School2026
Online Course in Investments and New Business Creation
2026
Language(s) I speak
Spanish
Fluent
English
Fluent