Serve as the primary authority for resolving complex KYC cases where global policy is ambiguous, ensuring every decision balances strict regulatory compliance with operational reality. Analyze departmental...

Delivered subject matter expertise on KYC compliance and ensure alignment with global regulatory requirements. Actively participated in the development, implementation, and maintenance of KYC policies...

Reviewed and verified the accuracy and completeness of customer due diligence (CDD) documentation. Ensured compliance with AML/KYC regulations by conducting periodic quality checks and risk assessments....

Conducted risk-based customer due diligence (CDD) for new and existing clients to ensure compliance with AML/KYC regulations. Reviewed and validated customer identification documents and transactional...

Reached out to potential customers via telephone, email, and in-person inquiries. Generated new business with marketing initiatives and strategic plans. Established relationships with key decision-makers...

Handled customer inquiries and suggestions courteously and professionally. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Answered constant flow of customer...