Resolved product and technical inquiries, optimised Salesforce workflows, and trained Sales team for adoption. Connected Engineering and commercial teams, prioritized technical improvements, and surfaced...

Architected and launched the first global technical support operation, recruited and onboarded a high-performing specialist team, developed comprehensive training, and delivered 24/7 global coverage. Managed...

Developed understanding of autonomous systems and real-time data transformation into operational decisions. Supported validation of computer-vision products and improved ML training data accuracy.

Conducted market research to identify business opportunities and delivered insights for innovative product positioning. Managed CRM databases, qualified and nurtured leads through early sales funnel s...

Supported data annotation workflows and QA for computer vision ML models, enhancing training dataset accuracy. Contributed to product validation and improvement processes.