Ingrid Dezen Brenner
Crafting data-driven content strategies for engaging B2B brands worldwide.
Warsaw, PL
Full time
Hybrid/On-site/Remote
Seasoned content and social media marketing professional with over 9 years of experience spanning B2B client relationship management and content strategy....
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My Career Journey
1/4
Luiten B.V.
Customer Operations Assistant
Sep 2024 - Present | 2y
Zoetermeer, NL
Supported daily operations with a strong focus on customer satisfaction, product quality, and timely delivery, handling 200+ orders per day. Collaborated with production and logistics teams to ensure orders...
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Midiaverso
Client Account Manager – Service Provision
Nov 2020 - Apr 2022 | 1y 5m
Owned end-to-end content and social media strategy for 15+ B2B clients across four countries, managing calendars and campaigns. Designed and executed content strategies aligned with client objectives,...
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Bradesco Bank S/A
Client Account Manager
Aug 2016 - Apr 2020 | 3y 8m
Porto Alegre, BR
Managed 700+ retail clients with tailored financial solutions, ensuring compliance and operational excellence. Acted as SME for loans and financial products, translating complex information into clear...
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Bradesco Bank S/A
Assistant Client Account Manager
Sep 2012 - Jul 2016 | 3y 10m
Porto Alegre, BR
Provided operational and administrative support in client account management, ensuring compliance and enhancing trust. Monitored client positions, resolved account challenges, and provided cost-saving...
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Education
North of Paraná University (UNOPAR)
Marketing
2008
Certifications & Qualifications
Certificate in English Language
Cambridge University Press & Assessment2022
English Language Course
GCI Galway Culture Institute, Ireland2022
English Language Course
Stafford House International, USA2022
Language(s) I speak
Portuguese
Fluent
English
Fluent
Spanish
Intermediate
Dutch
Beginner