Built and executed commercial sales strategies, defined quotas and KPIs, led high-value negotiations, identified new market opportunities, managed a 10-person commercial team, drove product development...

Created business team goals, represented company at conferences, evaluated team performance, assisted with recruitment, and actively sold to T1 and T2 operators in high-risk sectors including iGaming,...

Onboarded T1/T2 clients in high- and low-risk sectors, identified cross-selling opportunities, participated in trade shows, and improved CRMs and onboarding processes.

Built and managed sales pipelines, developed new business partnerships, strengthened client relationships, and ensured compliance with regulatory requirements.

Disputed and prevented chargebacks, reviewed suspicious accounts and transactions, handled AML and EDD, managed responsible gambling and KYC procedures, and improved anti-fraud processes.

Managed customer accounts including VIPs, handled KYC and payments, resolved customer issues, prevented and reported fraud, and managed responsible gambling matters.