Customer Success & Project Manager with experience leading enterprise accounts at Wix, including Migdal, Isracard, and Lubinski. Skilled in end-to-end project management, stakeholder coordination, and serving as sole point of contact for major clients. Strengths include high availability, clear communication, and a commitment to client retention and satisfaction. Motivated by delivering high-quality solutions and improving internal processes. Aspires to further innovate in client management and project delivery.

Served as sole point of contact for enterprise clients including Migdal, Isracard, and Lubinski ensuring high availability and seamless stakeholder communication. Managed end-to-end project lifecycle: owned Gantt charts, coordinated launch timelines, and aligned delivery across teams. Coordinated between design studios and development studios in connection with Wix's infrastructure, ensuring smooth cross-functional execution. Led internal training on advanced technical topics and developed QA case studies to improve team quality and consistency. Served as POC for enterprise support procedures; managed high-value partner accounts with focus on retention.

Project Manager & Customer Success

Qualified inbound leads using Salesforce, improving conversion rates and sales forecasting accuracy. Managed global customer interactions via phone, chat, and email in English, boosting satisfaction and retention.

Sales Development Representative

Managed international clients, signed contracts, and ran targeted acquisition campaigns that grew the customer base. Built quality content and coordinated marketing activities, improving client retention.