Technical Operations Engineer with hands-on experience in production environments, particularly cloud infrastructure (AWS, Kubernetes), CI/CD pipelines, and system monitoring. Most recently at Voyager Labs, owned real-time monitoring and incident response for production systems, collaborating with DevOps and R&D. Previously managed network administration in the Israeli Air Force, supporting mission-critical systems. Skilled in incident analysis and operating under pressure. Seeking to leverage analytical skills and a growth mindset to drive stability in complex cloud-based operations.

Owned real-time monitoring and incident response for production systems. Investigated and resolved production incidents, including root cause analysis. Operated and maintained Kubernetes (EKS) environments in AWS production. Owned monitoring, alerting, and log analysis using Grafana and Splunk. Executed and monitored CI/CD pipelines (Jenkins) as part of production deployments. Queried and analyzed production data using SQL to support incident analysis. Configured and maintained production system components in cloud environments. Collaborated closely with DevOps, R&D, and Data teams to improve stability.

Technical Operations / NOC Engineer

Led daily operations and managed staff. Gained experience in operational decision-making under pressure.

Shift Manager

Supported infrastructure upgrade projects. Ensured system reliability and operational availability in mission-critical environments.

Network Administrator

As incident coordinator, I organized rapid cross-team syncs, prioritized tasks across engineering and R&D, and controlled communications to stakeholders and management. I delivered timely, accurate data to R&D so engineers could act decisively and kept leadership informed to enable aligned decisions. The structured coordination reduced confusion during the outage and focused efforts on restoring service efficiently.