Managed airline domain team, led migration from legacy systems to cloud, handled client management, tracked tasks in Rally, and provided business analysis to enhance processes.

Understood complex banking business challenges, gathered requirements, defined project scope, identified inefficiencies, proposed and implemented process optimizations, and managed business analysis activities...

Drove value creation through consultative selling, demonstrated banking products, gathered requirements, collaborated with sales, and educated customers on product functionality and value propositions...

Founded and operated a coffee shop, managed operations, marketing, finance, and customer service, developed business plans, conducted market research, and optimized operational performance.

Conducted analysis and testing methodologies for software systems, collaborated with cross-functional teams, identified business requirements, and optimized airline processes including ticketing and data...

Led software development using Sabre, provided operational support for airline functions, leveraged data analytics to monitor KPIs and operational metrics.

Qualified load & trim staff for Embraer aircraft, conducted staff training, analyzed customer service systems, and developed reports to monitor customer service metrics.