Frank Zöllner
iGaming content specialist with expertise in CRM, SEO, and multilingual communication.
Gibraltar, GI
Full time
On-site/Hybrid/Remote
Experienced iGaming professional with a strong background in content management, player engagement, and compliance. Currently serving as Content Executive...
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My Career Journey
1/12
Rhino
Content Executive
Jun 2025 - Present | 11m
Gibraltar, GI
Promotion programming and scheduling, testing promotions onsite, creating and activating Boost Tokens, player segmentation, player communication via multiple channels, webpage programming and translation,...
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Betvictor
Content Executive
Jun 2024 - Jun 2025 | 1y
Gibraltar, GI
Display betting coupons on homepage with CMS, display content on subpages, monitoring betting behaviour and main sport events.
Betvictor
Engagement Executive (DE)
Dec 2022 - Jun 2024 | 1y 6m
Gibraltar, GI
Creating and programming promotions for retention and acquisition, player segmentation, scheduling promotions, player communication via email, push, inbox, and SMS, content writing, CMS programming.
Tipico
Responsible Gaming Analyst
Jul 2022 - Dec 2022 | 5m
St. Julians, MT
Monitoring gaming accounts to avoid underage players, monitoring gambling behaviour, checking accounts to avoid multi-accounts, working on revocation processes after self-exclusion, compliance cases, GDPR...
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White Hat Gaming
VIP Account Manager
Aug 2020 - Sep 2021 | 1y 1m
Mosta, MT
Monitoring and investigating player accounts, creating special promo offers for VIP players, monitoring player gaming behaviour, tracking daily highest loser and winner, creating player portfolios.
Dunder
German Customer Service Agent
Jun 2019 - Aug 2020 | 1y 2m
Service support via chat and email, KYC questionnaires and checks, creating translations for German content.
NetGamingGroup
Team Leader Guest Service
Aug 2018 - May 2019 | 9m
St. Julians, MT
Leading and monitoring the guest service team, internal workshops and meetings, telephone and compliance coaching, KYC coaching.
Yield Media GmbH
Service-Team
Oct 2017 - Aug 2018 | 10m
Mellieha, MT
HTML/CSS programming and publication of job advertisements on online job portals.
Höffner Möbelgesellschaft GmbH & Co. KG
Supervision of house technology
Jul 2017 - Oct 2017 | 3m
Neuss, DE
Monitoring of technical equipment.
TOMRA Systems ASA
Team Lead Coordinator
Sep 2016 - Feb 2017 | 5m
Langenfeld, DE
Coordination and monitoring the technical support team.
Protection One GmbH
Teamleader Technical Support Hotline / Alarmcenter
Jul 1998 - Jan 2016 | 17y 6m
Meerbusch, DE
Leading technical support hotline and in-house alarmcenter.
Elektro Horst Faust
Electrician
Apr 1992 - May 1998 | 6y 1m
Düsseldorf, DE
Installation and service of electric systems (industrial and private houses).
Creative Thinking
Teamwork
Social Skills
Most proud of (3/3)
1st
became a father of a boy child in 2000
2nd
start working as Content Executive for BetVictor
3rd
adopted my stepdaughter
Career Highlights
1/1
webpage content, CRM, Retention and Acquisition & Affiliate
Content Executive
Gibraltar, GI, 2025
Responsible for web display, Promotion (Retention and Acquisition) administration tasks for ...
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Fun fact about me
I am a German citizen who is living in Spain with my wife from Zambia and my son lives in Bangkok with his girlfriend from Thailand. Well, more international is difficult to top up.
My values
Creativity
Communication
Empathy
Flexibility
Open-Mindedness
Teamwork
Education
Horst Faust Electrical Service
Certified Electrician
1991
Benzenberg Junior High School
Qualified Fachoberschulreife (middle maturity)
1987
Certifications & Qualifications
Introduction to iGaming
iGaming Academy2018
Language(s) I speak
English
Fluent
German
Fluent
Spanish
Intermediate