Designed, developed, and launched a holistic wellness website offering sound healing, yoga, and retreats. Managed all content creation, integrated affiliate marketing and e-commerce, implemented responsive...

Lead and supervise the KYC team to ensure timely and accurate completion of customer verification processes in line with regulatory and internal compliance requirements. Ensure all identification and due...

Worked with stakeholders to improve product and service, represented the customer and agents' voice, analysed large data sets, monitored service levels, investigated and resolved recurring customer queries,...

Managed UK and EU Gaming Finance team activities, ensured compliance, contributed to policy and service development, monitored productivity, distributed work, supported and coached analysts, maintained...