I lead with precision and passion, turning challenges into compliant digital solutions.
Baghdad, IQ
Full time
On-site
I am a dedicated compliance and governance professional who thrives on transforming operational challenges into efficient, compliant solutions. My journey...
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My Career Journey
1/5
American University in Baghdad (AUIB)
Enrollment Officer
Feb 2024 - Present | 2y 3m
Baghdad, IQ
At the American University in Baghdad, I spearheaded the digital transformation of enrollment processes by digitizing student service forms, which significantly improved efficiency and audit readiness....
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International Committee of the Red Cross (ICRC)
Generalist Field Officer
Jul 2021 - Jun 2023 | 1y 11m
Baghdad, IQ
At ICRC, I managed critical case data with a strong focus on data protection and compliance. I enhanced data validation processes and led quality checks that expedited assistance delivery. My role required...
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Zain Iraq Telecommunications
Back-office Customer Service Support Officer / Inbound Call Center
Mar 2020 - Jul 2021 | 1y 4m
Baghdad, IQ
At Zain Iraq Telecommunications, I consistently delivered exceptional customer service by handling over 200 daily calls with precision and empathy. My proactive approach to resolving escalated cases earned...
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Terre de hommes - Italy
Community Mobilizer
Mar 2019 - Jun 2019 | 3m
Baghdad, IQ
While working as a Community Mobilizer at Terre de hommes, I engaged directly with local communities to promote education initiatives. I organized and delivered impactful information sessions, mobilized...
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Creative Hut Agency
Administrative Assistant
Oct 2018 - Mar 2019 | 5m
Baghdad, IQ
At Creative Hut Agency, I supported daily administrative operations by coordinating meetings, managing databases, and maintaining client relationships. My efforts to streamline scheduling and documentation...
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Communication
Cross-department coordination
Attention to detail
Most proud of (3/3)
1st
Digitally transformed student services at AUIB; improved processing and audit readiness.