David Tamir Mendel
Tech-driven CRM graduate excelling in customer service and business operations.
Beersheba, IL
Full time
On-site/Hybrid
B.A. graduate in Technological Marketing (ICT) with 5 years of customer-facing experience in customer relationship management and problem solving. Proven...
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My Career Journey
1/3
Junior Path (JP)
Project Junior Path
Jan 2025 - Jan 2026 | 1y
Developed an MVP platform connecting employers and students, conducted market research and competitor analysis, presented the project to stakeholders and potential investors.
Sapir Academic College
Small Business Consultant (Academic Internship)
Jan 2024 - Jan 2025 | 1y
Conducted market research and competitor analysis, identified business needs and recommended marketing solutions, supported small businesses through academic consulting projects.
Best Cell Cellular Ltd
Customer Service & Relationship Management
Jan 2019 - Jan 2024 | 5y
Managed customer relationships and provided ongoing support, resolved customer issues in a fast-paced environment, achieved sales and customer service targets, handled customer retention and customer ...
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Active Listening
Communications
Problem Solving
Empathy
Most proud of (2/3)
1st
Recovered critical data from a broken phone and calmed an upset customer through patient listening and clear solutions.
2nd
Led an academic project building a digital solution for a business, reshaping my view of technology's role in customer problems.
Career Highlights
1/2
University capstone project building a business-facing digital tool
Reframed technology as a customer-first solution
ישראל,
In a university capstone project I built a digital solution for a small business, focusing on...
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Hands-on customer support interaction with immediate impact
Recovered critical data for a stressed customer
באר שבע,
In a direct customer support interaction I recovered important data from a broken phone for a...
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My values
Customer-Centricity
Communication
Responsibility
Education
Sapir Academic College
B.A. in Technological Marketing (ICT)
2026
Makif H
High School Diploma & Technological Certificate
2016
Language(s) I speak
Hebrew
Fluent
English
Fluent