I lead with proactive organization and decisive action, turning challenges into opportunities for success.
Full time
I am an experienced office manager and compliance professional with a passion for turning challenges into opportunities. I have built my career by mastering...
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My Career Journey
1/8
Land Art Landscaping
Office Manager
Jan 2025 - Present | 1y 4m
At Land Art Landscaping, I managed daily office operations with precision by coordinating staff schedules, maintaining client databases, and handling financial processes. I took pride in leading a time-sensitive...
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Metawin (WOW Vegas)
Supervisor – Customer Service
Jun 2024 - Jan 2025 | 7m
At Metawin (WOW Vegas), I led a customer service team in a high-stakes environment by implementing robust verification processes and resolving escalated issues with confidence. I provided hands-on training...
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Octopus International
Compliance Officer (Maternity Cover)
Jan 2024 - Jun 2024 | 5m
During my maternity cover at Octopus International, I led rigorous KYC and due diligence processes, managed client onboarding, and monitored transaction patterns to maintain full regulatory compliance....
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888 Holdings
Safer Gambling Specialist
Jul 2022 - Jan 2023 | 6m
At 888 Holdings, I utilized advanced tracking tools to monitor player activity and conducted comprehensive AML checks. I handled sensitive customer interactions with care, promptly escalating compliance...
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Entain
High Value Customer Service Agent
Jun 2021 - May 2022 | 11m
Gibraltar, GI
At Entain, I built strong, trust-based relationships with VIP players by proactively addressing high-priority concerns related to fraud and risk. I ensured a secure and enjoyable gaming environment while...
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Monique's Bistro & Café
Supervisor
Aug 2020 - Mar 2021 | 7m
At Monique's Bistro & Café, I streamlined daily operations by efficiently managing bookings, staff schedules, and our digital presence. My focus on improving team coordination and process flow led to enhanced...
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IDT Finance
AML Analyst
Dec 2019 - Aug 2020 | 8m
During my tenure at IDT Finance, I rigorously monitored transactions and identified suspicious activities. I submitted SARs and collaborated closely with program managers and regulatory bodies to uphold...
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Kindred, Gamesys, Lottoland, Taurus Insurance
Customer Service & AML Roles
Jan 2015 - Dec 2019 | 4y 11m
At Kindred, Gamesys, Lottoland, and Taurus Insurance, I delivered exceptional customer service while managing high-value accounts and conducting meticulous compliance checks. This experience honed my ability...
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Fun fact about me
On weekends, I love exploring international recipes and experimenting in the kitchen to create unique fusion dishes.