Cristina Rincon
Trilingual SaaS Customer Success Manager driving measurable business value for enterprises
Customer Success Manager with over five years of experience managing global enterprise clients for SaaS organizations across EMEA, APAC, and Israel. Demonstrates...
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My Career Journey
1/4
Anecdotes
Enterprise Customer Success Manager
Jan 2026 - Present | 9m
Served as trusted advisor for the largest enterprise client, leading GRC platform modernization and scale. Led Executive Business Reviews presenting platform ROI and maturity roadmaps to C-level. Acted...
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Dot Compliance
Digital Customer Success Manager
Jan 2023 - Jan 2025 | 2y
Managed a portfolio of ~200 clients across multiple regions and owned a $2MM ARR quota with 90% retention. Designed and implemented a digital customer success program including campaigns and enablement...
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Bringg
Enterprise Customer Success Manager
Jan 2021 - Jan 2023 | 2y
Managed 8 high-touch enterprise accounts worth $1.5MM across multiple regions. Conducted QBRs and strategy sessions with C-level executives. Achieved 100% client retention by proactively identifying risks,...
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Similarweb
Enterprise Customer Success Manager
Jan 2020 - Jan 2021 | 1y
Managed enterprise clients across global markets, consistently meeting KPIs. Collaborated to build strategies for at-risk accounts and analyzed data to identify growth opportunities. Awarded Similarweb...
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