César Omar Sánchez Ramírez
Risk management expert optimizing processes with Lean and Six Sigma excellence
Mexico City, MX
Full time
Hybrid/On-site
Industrial and Systems Engineer with over 10 years of experience in risk management, process improvement, and commercial roles in insurance, finance, and...
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My Career Journey
1/5
Zurich Seguros
Gerente de Riesgo Operativo
Jun 2022 - Nov 2025 | 3y 5m
Implemented and managed operational and financial controls using COSO framework. Ensured regulatory and policy compliance. Collaborated with internal audit and business units to address findings and improve...
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Stratis
Consultor de Procesos de Negocio
Jan 2021 - Jun 2022 | 1y 5m
Mapped and redesigned processes (AS-IS/TO-BE). Identified automation opportunities and managed operational improvement projects. Applied Lean methodology and designed process architectures.
AXA Seguros
Líder Comercial y Servicio
Jun 2017 - Sep 2020 | 3y 3m
Led commercial and operations team for major Bancassurance client. Developed commercial strategies and managed broker/client relationships. Coordinated product development with technical teams.
Grupo Salinas
Consultor Sr. Medición y Mejora Continua
Oct 2016 - Mar 2017 | 5m
Implemented 5S methodology in branches. Analyzed NPS and designed service improvements. Conducted statistical evaluation of operational processes.
Zurich Seguros
Analista de Estadística
May 2014 - Sep 2016 | 2y 4m
Developed financial and operational indicators. Tracked strategic projects and participated in establishing Business Intelligence area.
Strategic Thinking
Procedure Development
Governance
Data Reporting
Leadership
Relationship Management
Negotiation
Business Acumen
Ability To Meet Deadlines
Influencing Skills
Most proud of (2/3)
1st
Maintained client SLAs through the pandemic and negotiated solutions to close the pandemic-driven budget gap.
2nd
Led a delayed transformation: mapped AS-IS/TO-BE processes, identified automation and controls, and implemented COSO-based KPIs/KRIs.
Career Highlights
1/2
Operations & Commercial Lead — Bancassurance client
Sustained SLAs and closed pandemic budget gap
Mexico City, MX,
In 2020–21, as Operations and Commercial Lead for a Bancassurance client I led negotiations and...
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Transformation lead — cross‑functional recovery
Rescued delayed transformation by mapping processes and controls
Mexico City, MX,
In a delayed transformational programme I mobilized cross‑functional teams to dedicate short,...
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My values
Accountability
Adaptability
Consistency
Efficiency
Responsibility
Education
Universidad del Valle de México
Ingeniería Industrial y de Sistemas
2016
CCPM
Analista Programador
2003
Certifications & Qualifications
ISO 19011:2018 (Auditoría)
2026
ISO 22301:2019 (Continuidad del Negocio)
2026
Yellow Belt Six Sigma
2026
Language(s) I speak
Spanish
Fluent
English
Fluent
Italian
Beginner