Carlos A. Ubeda Villaseñor
Customer-focused support specialist with technical troubleshooting and language teaching expertise.
Tegucigalpa, Distrito Central
Full time/Part time
Hybrid/On-site/Remote
Technology-inclined professional with experience in network and software support, customer service, and English language teaching. Most recently served...
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My Career Journey
1/3
Teleperformance Honduras
Customer Support Associate
Sep 2021 - Jan 2024 | 2y 4m
Tegucigalpa, HN
Processed customer service orders promptly to increase customer satisfaction. Advocated for sellers and provided feedback to enhance selling process for overall improvements. Displayed flexibility to adapt...
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24/7 Intouch
Customer Support Associate
Oct 2019 - Jul 2021 | 1y 9m
Tegucigalpa, HN
Living Water School
English Language Teacher
Jul 2017 - Aug 2019 | 2y 1m
Tegucigalpa, HN
Tutored and assisted students to help with English language comprehension and mastery. Built relationships with students to understand obstacles to learning such as difficult home situations, illness or...
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Customer Service
Most proud of (3/3)
1st
Working with Google
2nd
Working with AT&T
3rd
Working with Epic Games
Career Highlights
1/1
Google
Working for Google
Tegucigalpa, HN,
I have worked with Google in 2019
Fun fact about me
I am a national league Basketball player.
My values
Accountability
Education
National Autonomous University of Honduras (UNAH)
Foreign Languages Education
Ongoing
Certifications & Qualifications
Certified Customer Care Specialist
Teleperformance HN2021
Certified English Language Teacher
Living Water School2017
Language(s) I speak
Spanish
Fluent
English
Fluent
French
Beginner