Bartolomeu Nascimento
Driving player protection and compliance excellence in regulated iGaming environments.
Full time
Remote
Responsible Gaming and Compliance professional with over 5 years of experience in regulated iGaming, specializing in player protection, risk management,...
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My Career Journey
1/4
FDJ United
Sportsbook Operational Compliance Executive
Jan 2025 - Present | 1y 4m
Gibraltar, GI
Conduct internal audits of sportsbook betting markets across Europe and Australia to identify control gaps and mitigate regulatory risk. Manage internal and external Jira workflows, provide senior stakeholders...
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bet365
Responsible Gambling Support Supervisor
Jan 2020 - Jan 2025 | 5y
Stoke-on-Trent, GB
Progressed from Customer Service Advisor to RG Team Leader and Supervisor, leading daily Responsible Gaming interactions with Brazilian customers at risk of harm. Managed shift delivery, staffing, and...
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Teleperformance
Bilingual Customer Service Representative
Jan 2019 - Jan 2020 | 1y
Glasgow, GB
Delivered customer service and sales support to Ralph Lauren’s online customers across Latin America and Europe in English and Spanish. Managed enquiries, shipment tracking, payment support, and complaint...
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Pole to Win International
Localization Tester
Jan 2019 - Jan 2019 | 0m
Glasgow, GB
Translated and localised multi-platform games into Brazilian Portuguese, ensuring cultural relevance and alignment with the target audience. Maintained change logs and supported release quality through...
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Team Leadership
Data Reporting
Complex Problem Solving