Arik Smorodinsky
Bridging product, users & tech with training and technical implementation expertise.
Full time
On-site/Hybrid
Industrial & Management Engineer with hands-on experience connecting customers, product, and technical teams. Demonstrated effectiveness in user training,...
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My Career Journey
1/5
Collection.Ai
Implementation & Onboarding Specialist
Jan 2025 - Jan 2026 | 1y
Led onboarding for Israeli and U.S. customers with live trainings and guided user adoption. Supported customer success operations, served as the liaison between product and dev teams, performed technical...
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Elbit Systems
Configuration Control Engineer
Jan 2025 - Dec 2025 | 11m
Trained and supported users on system workflows, managed permissions on PLM platforms, and ensured quality control and version updates across multiple projects.
Airis Labs
Data Annotator & QA
Jan 2023 - Jan 2024 | 1y
Conducted analysis and validation of various datasets, researched geolocation analysis methods, wrote SQL queries, and supported data validation processes.
Sensi AI
Audio Data Annotator
Jan 2019 - Jan 2021 | 2y
Analyzed large-scale datasets for high-quality annotation and collaborated with cross-functional teams to support product development.
IDF - Intelligence Unit, Tel Aviv
Aerial Image Analyst
Jan 2016 - Jan 2018 | 2y
Tel Aviv, IL
Analyzed aerial imagery and intelligence data in a high-pressure environment at 9900, leading a team of 3 analysts in the final year.
Patience
Empathy
Active Listening
Customer Service
Detail Oriented
Calmness Under Pressure
Decision Making
Leadership
Analytical Skills
Most proud of (2/3)
1st
ran live trainings and drove user adoption across customer teams.
2nd
Developed QA processes and documentation using MongoDB and Asana to improve onboarding reliability.
Career Highlights
1/1
Implementation & Onboarding Specialist
Led onboarding / Customer Success
Tel-Aviv, IL,
In 2025 I served as Implementation & Onboarding Specialist at Collection.Ai, where I led customer...
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