Ali Moghaddas
Driving customer success and growth with cross-cultural and AI-driven solutions.
Warsaw, POL
Full time
Remote
Business Management Master's graduate with hands-on experience in customer success, account management, and marketing operations for global organizations...
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My Career Journey
1/3
Portugalski Swiat
Commercial Marketing Coordinator
May 2024 - Oct 2025 | 1y 5m
Warsaw, PL
Designed and managed multichannel B2B campaigns across Europe, increasing commercial sales by 30%. Developed digital platforms and social content, improving web traffic and brand awareness. Managed lead...
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Amazon
Customer Service Representative
Jun 2022 - Jan 2023 | 7m
Bremen, DE
Managed high-volume customer inquiries across German and European markets, maintaining high satisfaction ratings and resolution speed. Cultivated strategic client relationships to foster retention and...
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Open Aff
Digital Performance & Content Specialist
Feb 2021 - Mar 2022 | 1y 1m
Kyiv, UA
Developed visual ad creatives and video content for Facebook, Instagram, and YouTube to enhance B2B brand engagement. Launched and optimized paid ad campaigns integrated with SEO best practices for multi-channel...
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Customer Service
Strategic Thinking
Decision Making
Active Listening
Calmness Under Pressure
Most proud of (2/3)
1st
Designed and managed multichannel B2B campaigns across Europe, increasing commercial sales by 30%.
2nd
De-escalated and resolved urgent German-market customer issues at Amazon, restoring satisfaction via clear, calm communication.
Career Highlights
1/2
Running a cross‑market B2B campaign — data‑driven optimization
Boosted B2B sales volume ~30% across European markets
Warsaw, PL,
In a B2B campaign across several European markets I pulled and analyzed buyer data to spot patterns...
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Customer support at Amazon — de‑escalation through listening and clarity
Turned an escalated Amazon customer into a grateful advocate
Warsaw, PL, 2025
At Amazon, I handled a frustrated, direct customer by intentionally slowing the interaction and...
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