Defined operational KPIs and aligned cross-functional teams, created and implemented business development strategies, oversaw fraud-prevention models and protocols, analyzed behavioral and efficiency trends,...

Led origination, administration, and credit policy for portfolios, drove business development using unconventional variables, developed and implemented credit acquisition and fraud-prevention strategies,...

Managed risk and credit policy for employee loan portfolio, ensured regulatory compliance in collections, led special projects, analyzed profitability in troubled debt programs, and implemented collections...

Developed business strategies using ad hoc analysis, refined acquisition methodologies with bureau data, estimated delinquency behaviors, and created collections strategies and tools.

Created parametric tools for business strategies, managed projects from a risk perspective for credit card and loan products, monitored acquisition strategies, managed portfolios, led business proposals,...

Oversaw end-to-end digital acquisition, portfolio management, KPIs, strategy implementation based on risk, and improved customer experience.

Developed POS authorization strategies for large corporate transactions across Mexico, Argentina, and Global Dollar Card, managed portfolios, and devised risk-based spending programs.

Handled comprehensive risk management, portfolio management, business development, lending, and collections strategy.

Led collections campaigns for delinquent portfolios, designed and executed AML/Financial Crime asset programs, and managed restructure programs for retail portfolios.

Designed and monitored special collections processes for AML & Financial Crime, reengineered capacity model processes for resource forecasting.

Proposed annual goals for collections portfolios, redesigned and analyzed KPIs, developed collection incentive schemes achieving sustainable cost reductions.